About Us
Reliable logistics and shipping services provider, DHE Group of Companies is associated with Karam group. We are known as the leading export-import consultant as well as cleaning forwarding agent. Our expertise lies in DGFT related work such as procuring EPCG license/Advance license, etc. and many other procedures for registration & Updation for Export Promotion Council, registration with Ministry of Tourism Dept. and also guiding for various Export Obligation formalities. Under our comprehensive gamut of services we offer Logistics, Freight Forwarding, Transport, Warehousing, Insurance, Custom Clearance, Documentation, so on.
We have cordial business relationship with our customers as well as shipping lines/Airlines operating on various sectors. Moreover we are associated with various Govt. authorities related with shipping, air cargo, transport, trade bodies & export promotion councils and other nodal agencies. We have garnered appreciation of many versatile & corporate customers from Agro to Textile, Engineering, Pharmaceuticals, Food Industry as well as related to Hotel Industry Services. Our global networking in more than 100 countries makes us capable of providing total logistics solution in any nook and corner of the world.
Our Vision
We are serving clients with a vision to be drive of quality contributing towards the global competitiveness of economy and the region as a whole. As per our vision, we have quest to be the leader in promoting and supporting the development of a strong, competitive services industry with a sound home market from which to compete successfully worldwide. Moreover, our vision includes the following:
- Expanding our freight services, sea and air, to the entire region, within the next 5 years.
- To become a leading shipping and logistics company in the region, setting high level standards in the industry.
Our Mission
Our mission is to offer the quality service to our valued clients with sole objective to build trustworthy and long lasting relationship with them. We make hard efforts and follow ethical business policies so that we could provide the best possible service to our customers. With the help of qualified and experienced professionals, our company is eager to provides reliable and dependable freight service in every part of the world. Furthermore, mentioned below are tasks we want to undertake under our mission:
- To become a reliable partner sustaining excellence and constantly striving to improve our competencies.
- Adhere to the highest ethical and professional standards.
- To become the best employer, promoting dignity, professional growth and personal pride for all of our employees.
- To become the leader in shipping/air cargo & supply chain business by offering reliable services.
- To provide solution and establish close working relationship with customers, related institutions, and government toward shipping business environment.
- To offer skilled, efficient loyal, and highly dedicated workforce to work hand-in-hand with our customers to reach their goals.
- To undertake all business activities with the highest levels of ethical behavior and ensures compliance with applicable governing laws, rules and regulations.
Our Services
We
are acknowledged as the leading export-import consultant as well as
cleaning forwarding agent offering various services to our esteemed
customers spread all across the world. We undertake DGFT related work
like procuring of EPCG license/Advance license, etc. Under this service
we take responsibility of many other procedures including registration
& Updation for Export Promotion Council, registration with Ministry
of Tourism Dept. and also guiding for various Export Obligation
formalities. Understanding the value of our valued customers' precious
time, all projects are accomplished within the shortest possible time.
With the help of experts we also guide and advice clients regarding
their diversified requirements. Our comprehensive gamut of services
includes the following:
- Management Consultant
- Hospitality Management
- Hotel Projects Consultant
- Exim Consultant
- Project Cargo
- Licence Consultant
- Custom House Agent
- Freight Forwarding
- Transport
- Warehousing
- Insurance
- Custom Clearance
- Documentation
- Sea Logistics
- Air & Sea Cargo
- Clearing
- Forwarding
- Transportation
- Warehousing
Following
are the areas where our expert team directs its endeavors:
- Engineering
- Hotel
and Leisure and various Hospitality projects.
- Food
Industry
- Agro
- Ceramic
- Textile
- Dyes/chemicals
- Pharma
- Plastics.
Quality
Policies
We
follow well defined quality policy in our business activities which has
obtained us the trust of numerous worldwide clients in a very short span
of time. Under the quality policy we consider service availability,
guarantee/warranty, communication with clients, expertise, quality
standard, reliability, safety of goods, and so on. In detail, our
quality policy includes the following factors:
Availability
- Service is easily available.
Guarantee/Warranty
- Assuring with best possible option available (Legally it is
warranty only).
Communication -
Clients receive information on all services and their changes in the
language they can understand.
Expertise - The
personnel has the necessary knowledge and skills to provide services.
Standard
- Services are up to the standard.
Behaviour -
Kindness, good manners and care of the personnel towards clients.
Flow
- Each quality that is not defined and affects the satisfaction of
the client.
Duration - Performance,
service result last longer.
Engagement -
The personnel shows understanding and gives individual attention to each
client.
Humanity -
Service are provided so as to preserve dignity and self-respect of the
client.
Effects -
Service produces the expected positive effect.
Reliability
- Capability to provide services in a discreet and reliable manner.
Responsibility
- Definite duration of providing of services.
Safety
- Service are provided in the safest possible way, without any kind
of risk or danger. |
